Dispatch Team

Assisting Potential Ports and Customers

Whether you're a potential Port looking to join our network or a customer eager to embrace the convenience of electric vehicle charging, our dispatchers are here to help. They provide detailed information about our services, assist with setting up accounts, and answer any queries you may have about aPort's innovative solutions.

Support on Every Step of the Way

Our dispatcher team is dedicated to supporting you every step of the way. From initial contact to ongoing assistance, they are committed to ensuring that your experience with aPort is seamless, informative, and tailored to meet your specific needs.

Tailored Charging Schedules for Convenience

At aPort, our dispatchers excel in charge planning, ensuring that your electric vehicle's charging needs are met with precision and care. They assist you in setting up a personalized charging schedule, taking into account your unique routine and preferences. This tailored approach guarantees that your EV is charged and ready whenever you need it.

Seamless Coordination for Immediate Charging Needs

For those times when you need an immediate charge, our dispatchers are skilled at quickly finding the nearest available charging spot. They coordinate with our network of Parking Partners to secure a convenient location for your EV, ensuring a smooth and hassle-free charging experience.

Ensuring Efficient and Reliable Charging

Our dispatchers are dedicated to making sure that the flow of charging services works seamlessly for everyone involved. They monitor and manage the entire process, from identifying the optimal charging location to ensuring your vehicle is picked up and returned by our trusted Driver Partners. With aPort, you can trust that your EV charging is in capable hands, leaving you free to enjoy the benefits of electric driving without any of the stress.

Effortless Charging Coordination

Dispatchers coordinate the entire charging process. They track the vehicle's location, schedule pickups and returns, and communicate directly with Service Partners for any additional services your EV might need.

Continuous Updates and Communication

Stay informed throughout the charging process with updates from our dispatch team. They ensure you're aware of every step, from when your vehicle is picked up to its return, fully charged and ready for use.

Expert Management, Simplified for You

With the aPort dispatch team, your EV charging is in expert hands. They take care of the details, providing a smooth and hassle-free experience, so you can enjoy the benefits of your electric vehicle without any concerns.

At aPort, our dispatchers play a crucial role in monitoring and ensuring the security of your electric vehicle (EV) and the charging process.

Diligent Monitoring for Safety and Security

The dispatch team continuously monitors your EV, keeping a vigilant eye on its safety and security. They use the latest technology to oversee the entire charging process, ensuring that your vehicle is always in a protected environment.

Emergency Response and Vehicle Management

In case of emergencies, our dispatchers are empowered to swiftly act. They can remotely start your EV to facilitate its removal from a charging spot, or quickly coordinate with nearby Driver Partners to address the situation promptly.

Fleet Management and Care

Managing a fleet of EVs is a complex task, but our dispatchers are up to the challenge. They bring their expertise and attention to detail to every aspect of the operation, from individual vehicle care to overall fleet management.

Comprehensive Surveillance and Protection

With aPort, both your property and your vehicle are under the best care. Our dispatch team ensures your EV is always monitored, secured, and safely managed. They are the heart of our operations, dedicated to providing top-tier service and peace of mind for all our customers.